Privacy policy

Last updated: January 11, 2025

Welcome to ZARHAS! Your privacy matters deeply to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or engage with our website, zarhas.com (referred to as the "Site"), or use any of our services (collectively, the "Services"). Whether you're browsing, making a purchase, or contacting us, we are committed to safeguarding your information.

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, we kindly ask you to refrain from using our Services.

Updates to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our operations, legal obligations, or best practices. When updates are made, we’ll post the revised version on our Site and update the "Last updated" date above. Please review this page regularly to stay informed.

Information We Collect and How We Use It
To provide you with the best possible experience, we collect personal information through various means. This allows us to fulfill your orders, improve our offerings, and enhance your interactions with ZARHAS.

Personal Information You Provide Directly

When you engage with us, you may share:

Contact Details: name, address, email, and phone number.
Order Information: Shipping and billing details, payment confirmation, and purchase history.
Account Information: Username, password, and security questions for account security.
Customer Support Information: Details you provide in inquiries or messages.
You always have the option not to share certain details. However, choosing not to may limit your access to specific features of our Services.

Information We Collect Automatically

When you interact with our Site, we may collect "Usage Data" through cookies and similar technologies. This data includes:

Device and browser information.
IP address and geolocation.
Details about your interactions with the Site (e.g., pages visited or links clicked).
Information from Third Parties

We may also receive your information from trusted partners, such as:

Service Providers: Shopify (our e-commerce platform) and payment processors.
Marketing Tools: Third-party cookies and tracking tools to enhance your shopping experience and show relevant advertisements.
How We Use Your Information
We use your personal information to:

Fulfill Orders: Process payments, arrange shipping, manage returns, and handle your transactions seamlessly.
Enhance Experiences: Tailor our services and products to your preferences and provide personalized recommendations.
Communicate: Send updates about your orders, promotions, or account notifications.
Protect: Detect and prevent fraud or other malicious activities.
Improve Services: Analyze how you use our Site to enhance its functionality and user experience.
Cookies and Tracking Technologies
To improve your experience, we use cookies and similar tools. These help us:

Remember your preferences.
Track how you interact with our Site.
Serve you targeted advertisements based on your interests.
You can manage cookies through your browser settings. However, disabling cookies may affect some features of our Site. For details, visit Shopify’s Cookie Policy: https://www.shopify.com/legal/cookies.

Sharing Your Information
We share your personal information only as needed to provide our Services or comply with legal obligations. This includes sharing with:

Service Providers: For IT, payment processing, shipping, and data analytics.
Marketing Partners: To deliver relevant promotions and advertisements.
Corporate Affiliates: For operational purposes.
We never sell or share sensitive personal information without your explicit consent.

User-Generated Content
If you post reviews or comments on our Site, this content becomes publicly accessible. Please consider this before sharing personal information.

Third-Party Links
Our Site may link to third-party websites. These sites have their own privacy policies, and we are not responsible for their practices. Always review their policies before sharing your information.

Children’s Privacy
Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16 years old. If you believe a child has shared personal data with us, please contact us immediately.

Your Rights
Depending on your location, you may have the right to:

Access Your Data: Request a copy of the personal information we hold about you.
Correct Inaccuracies: Update or correct your personal information.
Request Deletion: Ask us to delete your personal data.
Withdraw Consent: Opt out of specific uses of your information, such as marketing communications.
Restrict Processing: Limit how your data is processed.
Data Portability: Receive your data in a portable format or transfer it to another provider.
To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request.

International Data Transfers
If you are outside Pakistan, your personal information may be transferred to and stored in other countries. We ensure such transfers comply with applicable laws to safeguard your data.

Contact Us
For questions about this Privacy Policy or your personal information, please contact us at:
Email: zarhasofficial@gmail.com
Address: House C 245, Lucknow Cooperative Housing Society, Korangi, Karachi, 75500, PK

Your privacy is our priority, and we are here to ensure your shopping experience with ZARHAS is secure and delightful.